1.Who is McKenzie & Co?
McKenzie & Co. is a division of Chromcraft, a world-renowned manufacturer of Casual Dining and Upholstered Furniture. See our “about us” tab.
2.What is a Slipcover?
Our Slipcovers are made of high-quality upholstered fabric that is fitted for our modular pieces. They are Velcro managed for a more tailored look than most slipcovers. They are removeable.
3.What is the benefit of having a slipcover?
Great benefits of our Slipcover are that it is cleanable, exchangeable, and washable.
4.What kind of fabric is this?
This fabric is a soft to the touch textured Polyester fabric in warm light gray color that goes with any décor. This fabric is durable having surpassed 30,000 “rubs” testing. It is stain Resistant, and Water Repellant, So if is kid and pet friendly to be sure.
5.How can I clean the fabric?
Routine vacuuming is a great way to keep your upholstery clean. If you should spill a liquid on it, simply blot it up with a clean white cotton cloth. It can also be spot cleaned with mild soap (Dawn) and water. One of the best benefits is that it is machine washable.
6. What is an Armless Chair?
-Our Armless Chair consists of an Ottoman, 1 Flexx Back, 1 Back Cushion, and 1 Accent Pillow. All tucked up under the ottoman for shipping and easy assembly.
7.What is a Corner Unit?
Our Corner Unit consists of an Ottoman, 2 Flexx Backs, 1 Back Cushion, 1 Corner Cushion, and 1 Accent Pillow.
8.What is an Arm Unit?
Our Arm Unit consists of an Ottoman, 2 Flexx Backs, 1 Back Cushion, 1 Arm Cushion, and 1 Accent Pillow.
9. Does the accent pillow come with the Armless Chair and other units?
Yes. It comes with the Armless Chair, Corner Unit, and the Arm Unit.
10. What does “true modular seating” mean?
McKenzie & Co. modular seating can be infinitely configurable to fit your room, your way. Each modular piece can be separated and used for a variety of uses and then put back together in a way you see fit.
11.What is a Comfort Flexx Back?
The patented Comfort Flexx Spring back allows you to personalize your comfort with the Flexxible back that moves with you to relieve any pressure points. It also maximizes the seating area while minimizing the space needed in you room.
12.What is ChromSoft Seating?
ChromSoft Seating is our uniquely patented layered mattress-like seating that provides the most consistently comfortable and even seating experience no matter where you sit on the modular.
13.What type of Foam do you use?
We use USA made foam that is certified by
✓ Made without ozone depleters
✓ Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
✓ Made without mercury, lead, and other heavy metals
✓ Made without formaldehyde
✓ Made without phthalates regulated by the Consumer Product Safety Commission
✓ Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
14.What are the dimensions of the Armless Chair?
15.What is the seat height?
16.Do you have free shipping?
Yes, we have free Shipping.
17.How quickly can it ship?
WE can normally ship within 30 days.
18.Where is it manufactured?
The McKenzie Modular is made in the USA. Sardis, Mississippi.
19.Warranty?
OKE Slats – 10 years
Frame – 5 years
ChromSoft Seating – 5 Years
Comfort Flexx Back – 5 Years
Fabric – 1 year
All other parts 1 year against manufacturer defect.
20.What is the return Policy?
Required to be in the original box – Freight plus 10% restocking fee if returned within 30 days of receipt.
21. Who do I contact for any questions?