FAQ

All regular Chromcraft Products Offer Free Shipping. Bring Them Home Today.

• Chromcraft has 1" thick 4.0 density memory foam on top of the 3" base 1.8 density foam, whereas Douglas just has the 3" base foam
  
• Chromcraft has premium soft caster wheels whereas Douglas has standard wheels
• Chromcraft chair fabrics are bought in US mills and are customized & completely cut/sewn, upholstery, assembled in the USA. Douglas chairs are overseas parts but assembled in the USA

Yes, meets & complies with CA117-2013 & CPSC requirements for upholstery furniture flammability. It is bought in the USA and registered by CertiPUR-US

Yes, meets & complies with CA117-2013 & CPSC requirements for upholstery furniture flammability. 

300 pounds

The mechanism tilt tension spring is set at 180 pounds. The range can be adjusted from 90 pounds to 300 pounds.

Cold roll steel at 2.2mm thick- equivalent to 13-14 gauge

ASH wood

Yes, and they are adjustable.

Tables use metal ball bearing cable-assisted metal slides. the leveling pins are metal with male and female fittings. Window sash locks are used to lock leaves into half tops. Inside edges of tables where the leveling pins are at have a long groove along the edge for gap contraction space.

• CR uses the highest standard in industry with 1mm thick HPL (high pressure laminate) layered surface. It is pressed on high density particleboard or MDF with balance of laminate on bottom. 
• Laminate can stand heat to up to 300 degrees F. Not bullet proof but can withstand minor scratches from dishware. Once scratched with sharp utensil, it cannot be fixed.
• When placing leaves in and out, but careful not to hit edges or metal levelers onto top surface of laminate which can chip edges.

Yes, meets all TSCA Title VI compliances

• Tables use a metal ball bearing cable assisted metal slides. 
• Metal ball bearing cable slides glide better and more stable than wooden slides.
• Wooden slides can expand or shrink due to relative humidity in homes, which can get stuck or hard to open and close

• The leveling pins are metal with male and female fittings for more accurate alignment with leaf and half tops.
• Chromcraft uses between 5-6 on each edge to ensure the alignment. Most common tables just use 4.

• Window sash locks are used to lock leaves into half tops. The locks pull on a cam driven spring to tighten joints. 

• Inside edges of tables where the leveling pins are located at have a long groove along edge. This is for gap contraction space on the bottom inside edge of leaves and half tops. The gap on bottom is 3mm for allowance of contraction.
• This is also a WOODEN lumber band which holds the metal leveling pins secure better. However, wood can expand or shrink due to weather conditions. Most common tables have exposed particle board or MDF core exposing more potential of deformation in size. Especially getting wet when cleaning off table tops. With solid wood, these joints can still contract. Extreme weather humidity can still open up joints. One reason Chromcraft places a groove on the bottom edge to help some of the conditions. 
• However, we cannot guarantee the gap of joint will always be perfect. Wood can still contract or expand. The tolerance when leaving factory is no larger than a credit card thickness.

• Cold roll steel at 2.2mm thick- equivalent to 13-14 gauge
• Column tube is tapered to fit tightly into casted aluminum plate

In a Word...Yes 

The Fabric Is A Soft to the Touch Micro-Denier Suede Fabric That is Tough but Also Feels So Good. It’s a Man-Made Fabric that is Wear-Resistant, Pet-Friendly and Easy to Care for. It Breathes Like Cotton, Is Cozy and Warm feeling in the Winter, and Cool and Dry in the Summer. And it’s so Easy to Clean. 

Our Flexible Polyurethane Foam Is Certified by CertiPUR-US. Comfortable to Jump on, Play on, Get Creative on and Even Sleep on. Made the Right Way and Certified to be Environmentally and Kid-Friendly. See the Link for More Details (https://certipur.us/about-the-seal/frequently-asked-questions/) 

    Only the Best for Your Kiddoz

Our Covers Are Designed to Be Taken Off and Put Back on With Ease.

Easy to Use Zippers on the Base and Top Cushions as Well as the 2 Back Bolsters Are Simply A Zip Away from Removing the Covers or Putting Them Back On.  

    Perfect for Cleaning or Purchase A New Cover Set for Your Kiddoz Couch. 

Your Kiddoz Couch May be Cancelled as Long as it has Not Shipped. Go to Our Website and Email k[email protected], Tell Us You Need to Cancel and List Your Reasons. Our Customer Service Team Will Reply to Let You Know if We Were Able to Cancel Before Shipping.

    We Want to Assist You in Any Way We Can.  

Simply Click on the Top Right Shopping Cart Icon on Our Website.

    Ready to Checkout.   

Shipping is FREE for the lower 48 states, excluding Hawaii and Alaska.

    Who Says Nothing in Life Is Free?

You can Change your Shipping Address. Please Send an Email to [email protected] and Let us Know the New Address you Would Like us to Ship to. We Will Confirm the New Address as Long as Your Kiddoz Couch has Not Been Shipped Yet.

    Always Glad to Accommodate.

Please Send an Email to [email protected] and Let Us Know When You Would Like Us to Ship Your Kiddoz. We Will Confirm the New Ship Date as Long as Your Kiddoz Couch Has Not Been Manufactured Yet.

Simply Go To The Upper Right-Hand Side of Our Home Page and Click on “My Account”.  

If You Don’t Currently Have An Account, Click on “Create an Account”.  Fill Out Your First and Last Name, Your Email Address and Password, Then Click “Create Account”.

    Presto...It’s as Easy as That...You Now Have an Account and Belong to the Kiddoz Club.

Your Kiddoz Couch is Not Waterproof.  By Its Nature, the Micro-Denier Fabric is Somewhat Water Resistant; Water Will Bead-Up if Spilled on. You Can Always Take Your Kiddoz Couch Outside, But Make Sure to Use it on Dry Surfaces. Remember to Always bring them Both Back Inside. 

    Your Kiddoz Couch Can be Used Wherever Your Imagination Will Take them.  

McKenzie & Co. is a division of Chromcraft, a world-renowned manufacturer of Casual Dining and Upholstered Furniture. See our “about us” tab.

Our Slipcovers are made of high-quality upholstered fabric that is fitted for our modular pieces. They are Velcro managed for a more tailored look than most slipcovers. They are removeable.

Great benefits of our Slipcover are that it is cleanable, exchangeable, and washable.

This fabric is a soft to the touch textured Polyester fabric in warm light gray color that goes with any décor. This fabric is durable having surpassed 30,000 “rubs” testing. It is stain Resistant, and Water Repellant, So if is kid and pet friendly to be sure.

Routine vacuuming is a great way to keep your upholstery clean. If you should spill a liquid on it, simply blot it up with a clean white cotton cloth. It can also be spot cleaned with mild soap (Dawn) and water. One of the best benefits is that it is machine washable.

-Our Armless Chair consists of an Ottoman, 1 Flexx Back, 1 Back Cushion, and 1 Accent Pillow. All tucked up under the ottoman for shipping and easy assembly.

Our Corner Unit consists of an Ottoman, 2 Flexx Backs, 1 Back Cushion, 1 Corner Cushion, and 1 Accent Pillow.

Our Arm Unit consists of an Ottoman, 2 Flexx Backs, 1 Back Cushion, 1 Arm Cushion, and 1 Accent Pillow.

Yes. It comes with the Armless Chair, Corner Unit, and the Arm Unit.

McKenzie & Co. modular seating can be infinitely configurable to fit your room, your way. Each modular piece can be separated and used for a variety of uses and then put back together in a way you see fit.

The patented Comfort Flexx Spring back allows you to personalize your comfort with the Flexxible back that moves with you to relieve any pressure points. It also maximizes the seating area while minimizing the space needed in you room.

ChromSoft Seating is our uniquely patented layered mattress-like seating that provides the most consistently comfortable and even seating experience no matter where you sit on the modular.

32” x 34” x 35”H

18”

Yes, we have free Shipping.

WE can normally ship within 30 days.

The McKenzie Modular is made in the USA. Sardis, Mississippi.

OKE Slats – 10 years

Frame – 5 years

ChromSoft Seating – 5 Years

Comfort Flexx Back – 5 Years

Fabric – 1 year

All other parts 1 year against manufacturer defect.

Required to be in the original box – Freight plus 10% restocking fee if returned within 30 days of receipt.

[email protected] Or call: 662-612-4104